Fifsee AI — Legal Documents
TERMS OF USE
Effective Date: June 1, 2026
Last Updated: June 1, 2026
Welcome to Fifsee AI (the "Service"), operated by Fifsee Inc. ("Fifsee," "we," "us," or "our"), a Delaware-incorporated company. The Service includes our websites (fifsee.com, ai.fifsee.com, and equivalents), iOS and Android mobile applications, AI-powered real estate and travel intelligence tools, and all related features and content.
By accessing or using the Service, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not access or use the Service.
1. Description of Service
Fifsee AI is a global, unified real estate and travel intelligence platform serving multiple user roles: Buyer, Seller, Tenant, Landlord, Host, Traveler, and Business. The platform operates across 118+ countries and is available on iOS, Android, and Web.
Core Features Include:
AI Intelligence Layer
- Personalized AI-generated real estate and travel reports, market insights, and recommendations powered by large language models (including Google Gemini).
- Role-based AI agents that generate custom reports based on your location, preferences, budget, nationality, and travel context.
- AI chat advisor ("Bird") providing conversational guidance, service recommendations, and contextual market intelligence.
- Market Insight tool delivering live data cards across categories including affordability, rental trends, investment signals, local services, visa intelligence (Traveler role), and business analytics.
- Get Connected feature providing AI-curated recommendations for real estate agents, attorneys, inspectors, mortgage brokers, property managers, and other professionals.
- AI-generated PDF reports downloadable and shareable from the platform.
- Deep links to third-party real estate and travel platforms for supplementary search. We do not crawl or scrape any third-party websites.
Platform Features
- Role-based onboarding, profiles, and dashboards for all seven user roles.
- Token-based access system: Free tier (20,000 tokens), Starter plan (120,000 tokens), and Pro plan (5,000,000 tokens).
- Stripe-powered payment processing for plan upgrades.
- Multi-language AI output support (40+ languages).
- Multi-currency support (40+ countries).
- Legacy FSBO (For Sale By Owner) marketplace features accessible via Settings toggle for existing users.
- Google SSO and Apple SSO authentication.
- In-app browser integration for external resource access.
The Service is provided "AS IS" and evolves continuously. We may add, modify, or discontinue features at any time with or without notice.
2. Eligibility and User Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a legally binding contract to use the Service.
To access full features, you must create an account with accurate, complete, and current information. You are solely responsible for:
- Maintaining the confidentiality of your login credentials.
- All activities that occur under your account.
- Notifying us immediately of any unauthorized access.
We reserve the right to suspend, limit, or terminate accounts at our sole discretion for any violation of these Terms, suspected fraudulent activity, or for any other reason we deem appropriate.
SSO Authentication: If you register via Google or Apple SSO, your access is also governed by Google's or Apple's respective terms of service. We are not responsible for changes to those services.
3. Token System and Access Tiers
Free Tier: Upon signup, users receive a one-time grant of 20,000 tokens. Tokens are consumed based on actual AI model usage (measured by Gemini token counts for inputs and outputs). The free grant does not reset.
Starter Plan: Provides 120,000 tokens upon payment. Tokens do not expire during your active subscription period.
Pro Plan: Provides 5,000,000 tokens upon payment. Tokens do not expire during your active subscription period.
Token Usage: Each AI feature interaction (report generation, chat messages, Market Insight queries, Get Connected requests) consumes tokens proportional to the complexity and length of the AI computation. Token balances are displayed in-app.
No Refunds for Consumed Tokens: Tokens consumed through legitimate use are non-refundable. If you believe tokens were consumed due to a platform error, contact support within 14 days.
4. User Conduct and Acceptable Use
You agree not to:
- Use the Service for any illegal, fraudulent, deceptive, or harmful purpose, including violating real estate laws, anti-discrimination rules (Fair Housing Act and equivalents), or data protection regulations.
- Scrape, copy, harvest, or systematically extract data, listings, AI outputs, or content from the Service without express written permission. Deep links to third-party portals are provided for personal use only.
- Use AI features to generate, distribute, or act upon misleading, discriminatory, or legally non-compliant real estate advice.
- Upload or transmit malware, viruses, spam, or any harmful or infringing content.
- Attempt to reverse engineer, decompile, disassemble, or extract source code from the Service or its AI models.
- Impersonate any person, entity, or Fifsee representative.
- Circumvent, disable, or interfere with security features, token limits, paywalls, or access controls.
- Use the Service in a manner that imposes an unreasonable load on our infrastructure.
- Resell, sublicense, or commercially exploit AI outputs without written permission.
- Use the Service to facilitate real estate transactions that violate applicable licensing requirements in your jurisdiction.
You are solely responsible for your content, communications, and compliance with all real estate, consumer protection, and data protection laws applicable in your jurisdiction.
5. AI Features — Important Disclaimers
PLEASE READ THIS SECTION CAREFULLY.
5.1 Nature of AI Outputs
AI-generated reports, Market Insights, chat responses, Get Connected recommendations, and all other AI outputs are for informational and research purposes only. They do not constitute:
- Professional real estate advice
- Legal advice
- Financial or investment advice
- Tax advice
- Immigration or visa advice (including Traveler role outputs)
- Professional property valuation or appraisal
5.2 No Guarantee of Accuracy
AI outputs are generated by large language models and may contain inaccuracies, outdated information, hallucinations, or errors. Market data is sourced from third-party providers and public data, which may not be current, complete, or accurate for your specific location or situation. Always verify AI outputs with qualified local professionals before making any real estate, financial, travel, or legal decision.
5.3 Deep Links and Third-Party Content
When the Service provides deep links or recommendations to third-party platforms, we are not responsible for the content, accuracy, availability, or practices of those platforms. Your use of third-party services is governed by their own terms.
5.4 Get Connected — Professional Referrals
AI-generated professional referrals (agents, attorneys, inspectors, etc.) are not endorsements. We do not verify the credentials, licensing, or quality of referred professionals. You are solely responsible for independently vetting any professional you engage through or because of the Service.
5.5 Visa and Travel Intelligence
The Traveler role provides general visa and entry information based on nationality and destination data. This information is not legal immigration advice and may not reflect current, jurisdiction-specific requirements. Always consult official government sources and qualified immigration professionals before travel.
5.6 AI Model Providers
The Service uses third-party AI engines (such as Google AI) and third-party search engine APIs for real-time search. Your queries and inputs may be processed by these providers subject to their own data handling practices. We take reasonable steps to minimize personal data sent to AI providers.
6. Intellectual Property
6.1 Our Property
All Fifsee AI content, trademarks (including the Fifsee name, logo, Bird mascot), AI models, report formats, platform architecture, software, and technology are the exclusive property of Fifsee Inc. or its licensors. Nothing in these Terms grants you any ownership rights.
6.2 Your Content
You retain ownership of content you upload (property details, profiles, images, documents). By uploading content, you grant Fifsee a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, store, reproduce, modify (for formatting and AI processing), display, and distribute such content solely as necessary to provide the Service.
6.3 AI Output Ownership
AI-generated outputs (reports, insights, chat responses) are provided to you for personal, non-commercial use. You may not resell, republish, or commercially distribute AI outputs without written permission.
6.4 Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation to you.
7. Payments, Billing, and Stripe Integration
Payments are processed exclusively via Stripe, Inc. By making a purchase, you agree to Stripe's Terms of Service and the following:
- Pricing: Prices are displayed in-app and may change with notice. Applicable taxes are your responsibility.
- Authorization: You authorize us to charge your payment method for the selected plan.
- Subscriptions: Paid plans may auto-renew. Cancel before the renewal date to avoid charges.
- Refunds: Refunds are granted at our discretion, except where required by applicable consumer protection law (e.g., EU 14-day withdrawal right for digital services not yet delivered).
- Payment Disputes: Disputes regarding Stripe charges must be addressed directly with Stripe and your card issuer. We will cooperate with dispute investigations.
- Token Grant Timing: Paid tokens are credited to your account upon confirmed payment. If payment fails or is reversed, token access may be suspended or revoked.
- No Responsibility for Stripe Errors: We are not liable for Stripe processing errors, outages, or data breaches. Stripe's privacy policy governs how they handle your payment data.
8. FSBO Platform — Automatic Listing and Network Participation
By creating a Fifsee account, all users across all seven roles (Buyer, Seller, Tenant, Landlord, Host, Traveler, and Business) are automatically enrolled as participants in the Fifsee FSBO (For Sale By Owner) marketplace network. This enrollment enables core platform functions including mutual connections between users, AI-powered matchmaking, professional referrals via Get Connected, and the broader Fifsee real estate ecosystem.
8.1 What FSBO Network Participation Means
Participation in the FSBO network means your role, general location preferences, and publicly-shared profile information may be visible to other Fifsee users for the purpose of facilitating real estate connections. This includes:
- Buyers being matched with Sellers and agents in relevant markets.
- Tenants being matched with Landlords and available rental properties.
- Hosts being visible to Travelers seeking short-term accommodation.
- Business users being surfaced to relevant clients and professionals.
- All users being eligible to receive AI-generated connection recommendations via the Get Connected feature.
8.2 FSBO Listings and Property Data
Users in Seller, Landlord, and Host roles may create FSBO property listings directly accessible to other Fifsee users. Buyers, Tenants, and Travelers may access these listings. All users are responsible for the accuracy of any listing or profile data they provide. Fifsee is not a licensed real estate broker and does not supervise, facilitate, or guarantee any transaction conducted between users.
8.3 How to Opt Out
If you do not wish to be listed or discoverable within the Fifsee FSBO network, you may delete your account at any time using the Delete Account feature available within the Fifsee iOS app (Settings → Account → Delete Account) or the Fifsee Android app (Settings → Account → Delete Account). Upon account deletion, your profile and listing data will be removed from the platform subject to the data retention periods described in our Privacy Policy.
Note: Partial opt-out (remaining a registered user while being excluded from the FSBO network) is not currently supported, as network participation is integral to the platform's core AI matching and connection functionality.
8.4 No Brokerage Relationship
Fifsee is a technology platform, not a licensed real estate broker, agent, or intermediary. We do not supervise, mediate, or guarantee any real estate transaction. FSBO transactions in many jurisdictions carry legal risks and may require licensed professional involvement. You are solely responsible for compliance with all applicable real estate laws in your jurisdiction.
9. Privacy
Your use of the Service is also governed by our Privacy Policy (below), incorporated herein by reference. By using the Service, you consent to our data practices as described therein.
10. Termination
We may terminate or suspend your access at any time, with or without cause or notice, at our sole discretion. Upon termination:
- Your right to use the Service ends immediately.
- Unused tokens are forfeited (no refund unless required by law).
- Sections 4, 5, 6, 8, 10, 11, 12, and 13 survive termination.
You may delete your account at any time via the app Settings or by contacting support.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.
We do not warrant that:
- The Service will be error-free, uninterrupted, or secure.
- AI outputs will be accurate, complete, or suitable for any particular purpose.
- Any defects will be corrected.
- The Service or its servers are free of harmful components.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or business opportunities.
- Loss of data or AI-generated outputs.
- Missed real estate transactions or investment losses.
- Personal injury, property damage, or relocation costs.
- Costs of substitute services.
ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless Fifsee Inc. and its officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising from:
- Your use of the Service.
- Your violation of these Terms.
- Your content or data submitted to the Service.
- Your violation of any third-party rights or applicable laws.
- Any real estate transaction you enter into based on AI outputs.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles.
Disputes shall be resolved exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction there.
Informal Resolution First: Before initiating legal proceedings, you agree to contact us and attempt good-faith resolution for at least 30 days.
Class Action Waiver: To the extent permitted by law, you waive any right to participate in class action lawsuits or class-wide arbitration against Fifsee.
EU/UK and Other Regions: Nothing in these Terms limits your rights under mandatory consumer protection laws in your jurisdiction, including EU consumer rights and GDPR protections.
15. Changes to These Terms
We may update these Terms at any time. We will notify you of material changes via:
- Email to your registered address.
- In-app notification.
- Prominent notice on our website.
Continued use of the Service after the effective date of changes constitutes acceptance. If you do not agree to changes, you must stop using the Service and delete your account.
16. Miscellaneous
- Severability: If any provision is found invalid or unenforceable, the remaining provisions continue in full force.
- No Waiver: Failure to enforce any right is not a waiver of that right.
- Assignment: We may assign these Terms without consent. You may not assign them without our written consent.
- Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Fifsee regarding the Service.
- Force Majeure: We are not liable for delays or failures due to causes beyond our reasonable control.
- Language: The English version of these Terms governs in case of conflict with translated versions.
Contact
Fifsee Inc.
For any questions or support, please contact us via https://fifsee.com/contact-us.php
17. End User License Agreement (EULA)
This End User License Agreement ("EULA") is a legal agreement between you and Fifsee Inc., a Delaware corporation, governing your use of the Fifsee mobile application available on iOS and Android.
17.1 License Grant
Fifsee grants you a limited, non-exclusive, non-transferable, revocable license to download and use the App on a device you own, solely for personal, non-commercial use.
17.2 Auto-Renewable Subscriptions
The App offers the following auto-renewable subscription plans:
- Pro Plan - $9.99 per month.
- Business Pro Plan - $99.99 per month. Includes unlimited AI Studio tour generation and priority access to all AI features.
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. Your Apple ID or Google Play account will be charged for renewal within 24 hours prior to the end of the current period. Manage and cancel subscriptions through your App Store or Google Play account settings. No refund is provided for unused portions of a subscription period.
17.3 Consumable In-App Purchases
The App offers the following consumable in-app purchases:
- Starter Pack - $0.99. Provides starter access to AI reports, AI Market insights, Get connected with service vendors and AI advisory chat with Fia.
- AI Studio Single Tour (Branded) - $4.99. Provides 1 branded 3D property tour credit.
- AI Studio Single Tour (White Label) - $5.99. Provides 1 white-label 3D property tour credit.
- AI Studio 3-Tour Pack (Branded) - $9.99. Provides 3 branded 3D property tour credits.
- AI Studio 3-Tour Pack (White Label) - $10.99. Provides 3 white-label 3D property tour credits.
- AI Studio Multi Tour (Branded) - $9.99. Provides multi-property branded tour credits.
- AI Studio Multi Tour (White Label) - $10.99. Provides multi-property white-label tour credits.
All consumable purchases are final and non-refundable except as required by applicable law.
17.4 Restrictions
You agree not to copy, modify, distribute, reverse engineer, rent, sell, or sublicense the App, use it for any unlawful purpose, or remove any proprietary notices.
17.5 Privacy Policy
Your use of the App is governed by our Privacy Policy at https://fifsee.com/privacy-policy.php.
17.6 Termination
This EULA terminates automatically if you fail to comply with its terms. Upon termination, cease all use of the App and delete all copies.
17.7 Apple and Google - Third Party Beneficiaries
For iOS: Apple Inc. is a third-party beneficiary of this EULA. This EULA is between Fifsee and you only, not Apple. Apple has no obligation to provide maintenance or support.
For Android: Google LLC is not a party to this EULA and bears no responsibility for the App.
17.8 Governing Law
This EULA is governed by the laws of the State of Delaware, USA.
17.9 Contact
For questions about this EULA, contact us via https://fifsee.com/contact-us.php.